Q & A

1. What are the Current Shipping Times 

All Digital Printable Products will be delivered to your email within 24-48 Business hours.

All Printed Invitations and Party Decoratons, Water Bottles, Goody Bags,  Iphone Covers, Pillow Cases and Tshirts allow 7-10 business days! (normally sooner) 

IF YOU NEED A RUSH, PLEASE EMAIL US BEFORE ORDERING!

2. What are my shipping options? 

All items are shipped via USPS Priority mail standard 3-5 days. If you need your items sooner you can upgrade to express mail, please contact us 1st. 

***ALL ITEMS SHIPPING OUTSIDE THE US, PLEASE CONTACT US FIRST FOR PRICING*** 

Any item being shipped using a FREESHIP COUPON CODE, will ship Regular Mail!

3. What are my payment options? 

We conveniently accept payments credit cards via Paypal, you can choose to Pay via your Paypal Account or at the paypal screen click, pay without logging in (under password) to enter credit card info) 

4. What is your return/exchange policy? 

We are known for our customer satisfaction.  Therefore, we encourage you to email info@thetrendybutterfly.com with any questions you have regarding sizing, color etc.... before you order. We are here to help in every way.

Due to the nature of personalized items, we cannot accept returns unless we have misrepresented the product, or it is damaged or flawed.